Experience leading people within construction works / Insurance Building? Love growing & mentoring teams? Join a values driven business & team where people, ethics & service come first Lead the establishment & growth of the QLD Large Loss (claims $40K - $500K) team! Mentor the team to deliver focused specialised service & quality outcomes! Report to and work with a collaborative and supportive State Manager! Salary up to $160K Fully Maintained Vehicle, Technology discretionary bonuses Who you are joining Our client has been assisting people & businesses across QLD, NSW ACT & VIC, to get back on their feet for over 25 years. Specialist Insurance Building, Repair & Construction, Make Safe & Restoration services providers, their focus on process, care & responsiveness enable them to deliver on complex insurance projects. Culture With a team of over 150, and growing, their people enjoy mapped out development pathways, mentoring, incentives, recognition & celebration of contribution & success. Great systems, clear process, transparency, coaching and team support all contribute to high job satisfaction. Role – QLD Operations Manager - Large Loss Leading the establishment and growth of the QLD Large Loss team, you will mentor the team in delivery exceptional service and outcomes, supported by the QLD State Manager. Working closely with a collaborative State Manager to develop the division & deliver on client outcomes Lead a team of 4 initially with growth planned to 10 over the short to medium term Team includes Repair Coordinators, Admin, Estimators & Supervisors Leverage existing internal processes & systems to enable transparency & efficiency, and tailor where needed Deliver team & individual coaching to improve service and quality outcomes Foster a culture of team, relationships, communication, safety, quality, service Grow the divisions profile with major insurers & loss adjusters, developing trusted relationships Experience Previous experience leading & mentoring teams within insurance building repairs Trade/Construction background not required Process driven with a focus on developing & growing skillsets of the team Well rounded understanding of the claims repair processes Great customer service, leadership, communication & empathy skills Do not miss this exciting opportunity to join a great team, a business who values their people and to take on a varied and challenging role, Apply NOW! To apply to this or other insurance building, estimator, supervisor, project manager roles, click the apply now button below or call Seth on 0409327512 or email seth@convergencerecruit.com.au
